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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-21-2017 11:53 AM

HP Recommended
Product: Pavilion dv8320ca
Operating System: Microsoft Windows XP

Is this a 32 bit system?  and can Windows Defender work on it?  Thank you

37 REPLIES 37

‎05-21-2017 01:15 PM

HP Recommended

Yes 32 bit only. Intel T2050 processor is 32 bit so it can never run a 64 bit OS.

 

You can download Microsoft Security Essentials to Windows XP for antivirus. Defender does not have full function on Windows XP. 

 

https://blogs.microsoft.com/microsoftsecure/2013/11/14/windows-defender-and-microsoft-security-essen...

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‎05-21-2017 02:45 PM

HP Recommended

Thanks for quick response!
Problem appears to be that the only boot logging option I have is Windows (default)

Can not seem to even be able to get choice of command prompt or root directory! 

So can not get to Internet to use the link you provided.

Suggestions

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‎05-21-2017 03:05 PM

HP Recommended

Not sure I understand what you are telling me. It does not boot to an operating system? 

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‎05-21-2017 03:36 PM - edited ‎05-21-2017 03:39 PM

HP Recommended

The only boot sequence option it is giving me is Windows (default)

Windows will not boot up

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‎05-21-2017 03:46 PM

HP Recommended

Likely needs a new hard drive or to have Windows reinstalled. I was one of the first HPs to use SATA hard drives (actually can hold a pair of hard drives) so it will take drives commonly sold in the market now. 

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‎05-22-2017 11:38 AM

HP Recommended

Hard drive is ok, this issue appeared after loading and running the new Microsoft patch for ransomeware ....  definitely Windows driven problem.
Need to run chkdsk but can not get to a command prompt

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‎05-23-2017 11:26 AM

HP Recommended

So found a Windows XP disk to try repair. Can boot and load files from CD but when it comes to pressing "r" to get repair console to run it is telling me that it is not able to connect to hard drive and to run HP diagnostic.  Ran both primary and secondary hard drive tests in BIOS and all 100%.
Has some HP file been corrupted?  Is there something I can download from HP to assist in getting the Windows repair to take place?

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‎05-23-2017 12:37 PM

HP Recommended

A Microsoft retail XP disk is telling you to run HP diagnostics? 

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‎05-23-2017 12:55 PM - edited ‎05-23-2017 02:21 PM

HP Recommended

No!
I need help on how to get to the HP recovery console for HP Pavilion dv8320ca notebook.
Powering on and hitting F11 does not bring up recovery.
I can however now boot from a CD.  Found out how to select where to boot from by hitting Esc when I turn on machine.

Also can get to all advanced options but none work.

 

What next?  I just want to factory reset and start again.  Data already backed off.

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