HP Pavilion g7, battery plugged in, not charging

[Tamara-3]

I have an HP Pavilion, model g7 2243us, which is 1 year old, & running on Windows 8. I keep it plugged into the electrical outlet all the time. Three days ago, I noticed that the power connection light was blinking red, when it is normally steady white. When I scrolled over the battery icon, it said "98% available, plugged in, not charging". However, the pc operated normally, so I did not think it was a problem. Then, last night, it went into sleep/hibernation, & shut off completely, no lights at all, & not responding to anything. I tried disconnecting, & reconnecting to the power outlet, & it woke up, & went straight to my desktop. I did not have to re-sign in, & everything I'd had up was still there, not cleared as happens with a shut-down. The indicator light was a steady white again, & has remained so, but I still have the "plugged in, not charging" message. Last night, after the  wake-up, it was at 97% available, & today is at 96%. I cannot think what is causing this, is it something I should be concerned about? In all other aspects, the pc is working perfectly

[Sparkles1]

Hi Tamara-3,

Welcome to the HP forum!

You did a terrific job of providing your model, OS and the issue!

I understand that you are getting the plugged in but not charging  indication on your notebook.

Here is a link to Battery Does not Power Notebook or Hold a Charge  to assist you.

Here is a link to the HP Pavilion g7 Notebook PC Maintenance and Service Guide, please note page 18, item 16 for a battery replacement if necessary.

Here is a link to Ordering an HP Certified Replacement Part for your convenience.

I hope this has been helpful.

[abhiesharma096]

dear sir,
I have hp pavilion g4 and i have a problem when i connect my laptop with adapter then laptop battery sigh shows that plugged in , charging but it's battery is not charged. it is one year old only.
what should i do.

[Sparkles1]

HI @abhiesharma096, 

Welcome to the HP Forums!

It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More

I grasp that when you are connected to AC power, the icon shows connected charging but the battery does not charge.

Please see the link in my previous post for battery does not power notebook or hold a charger.

Here is a link to Testing and Calibrating the Battery (Windows 😎 that may also help.

You may also wish to ponder contacting HP support for assistance. They can remotely log onto your system to locate and resolve issues.

Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide

Good Luck!