Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-01-2015 10:03 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Brand new Spectre x360 and brand new iPhone 6S+. 

USB connect between the two -- iPhone is recognized at connect, but no network adapter is seen, so no internet connection is possible. In WiFI mode, iPhone is seen as a WiFi network; but "can't connect to this network" is the error message when trying to connect.

 

Same USB iPhone hotspot connection works perfectly on Lenovo Y50, so it's not an Apple problem.

Any and all help is appreciated, as this x360 is needed in an area without landlines.

 

Product name:HP Spectre x360 Convertible
Product number:N5R94UA#ABA
BIOS:F.25-08/19/2015
Keyboard revision:58.39
Total memory:8.00 GB
Processor name:Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz

1 REPLY 1

‎11-02-2015 02:06 AM

HP Recommended

UPDATE:

 

Problem solved in two steps:

 

#1 New PC did not have iTunes installed. Installed iTunes then went to network diagnostics - diagnose as Administrator and USB connection worked.

 

#2 New iPhone creates a new hotspot password.  New PC had connected earlier with an old iPhone and old password. Changing the new password back to the old password worked.

But I did want a new password, so: Used Manage Wireless Networks and deleted iPhone, then I was able to connect using WiFi and enter the new password. 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.