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LinuxSociety Top Student
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HP Stream Administrator Password or Power On Password Recovery / Reset

HP-14-cb112wm
Microsoft Windows 10 (64-bit)

I'm not sure how the POP/Admin password got set, but the recovery/hash reads System Disabled:  i 55500662   Can an expert please generate this hash into a master password for me?  Thank You so much!  The notebook is a HP Stream model HP-14-cb112wm.  Thanks again!

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@LinuxSociety

 

Reboot and enter   62395023

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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HP Stream Administrator Password or Power On Password Recovery / Reset

I think it took that password, but now its saying the selected boot device failed press <enter> to continue.  Upon pressing enter it appears to go into a bootloop.  Do you know how to stop this bootloop and get to the bios/uefi settings so I can reset the password and boot device options?  This makes no sense right now at all!!

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HP Stream Administrator Password or Power On Password Recovery / Reset

@LinuxSociety

 

Mark my post as "SOLUTION"

 

Power-on and start tapping the "esc" key.

 

Run the Diags/Tests on your Hard Drive.

 

Start a new post here with the result of the Tests.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bd-p/OS

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
LinuxSociety Top Student
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I definitely appreciate your quick solution.  I was able to install Ubuntu 18.04 and now have a working laptop.  I'm not sure what happened but it seemed like somehow the Secure Erase option had been used and someone had set the Admin/Power On Password.  Guess I just got pranked or there is a serious bug in the UEFI firmware one!  Eitherway I appreciate your help as it led me to resolving the issue!

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Your very welcome @LinuxSociety

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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Leslieanng6 Honor Student
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I’m having the same exact issue but system disabled hashtag code is (I 62675234) please help

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luismcgarcia Student
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Hello. I have the same problem, but my HP Stream 11 shows "i 58872876" after three invalid attempts. Would you please get the correct password for me?

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According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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Note on archived topics.

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