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- HP Community
- Archived Topics
- Notebooks Archive
- HP client security manager 8.1 or later

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04-03-2014 05:24 AM
I have the problem that I did not uninstall the HP Client Security software before I updated my zBook 15 to Win 8.1. Now the installer tells me " This Software is not supported on this system"and I can not uninstall it to install the latest version. HP Support does tell me that I have to reinstall the complete operating system. I have a lot of software on the zBook and it would be a nightmare to do it just because the bloody installer does not want to work. Is it not possible to get rid of the old Client Security a different way?
07-21-2014 02:39 AM
Hello!
I have a ProBook 455G1, bought last year. Since installing the HP Client Security Manager wants to be activated. As I have other virus protection I always refuse. I wanted to deinstall but I failed.
Now my questions:
Whst is the HP Client Security Manager? What it its function?
How can I deinstall?
Kind regards,
Ulli
03-14-2015 12:21 PM
Hi i have followed all the steps u post in here to install the client security software, but no matter if i remove or install the fingerprint reader software, i get to 99% install then the software opens the user interface and tells me that its undoing the installation rolling back to scratch.
I have updated, installed net frammework, i made a whole new windows installation at end, i used the hp update tool as well not helping anything, i keep getting to 99% and where the software controls it self it starts rerolling changes. it worked nicely under win 7 and my win 8 64 bit but this sucks... plz find a solution for this crappy flawed hp software, ive been through installation like 20 times now.
03-14-2015 01:10 PM
After trying out all the suggestions posted in here regarding the failed installation of security manager on windows 8.1 pro 64 bit.
I almost gave up, but suddenly i thought why not try disable antivirus and then run the install program setup.exe in combabilitymode as win 8.0 tadaaa now it installed properly, then a restart an update and now it works like a charm, ty my self for being patient, hope it can help others.
Tommy
08-02-2015 08:30 AM
Hi. I need to update HP client security manager to 8.1 because I want to change my OS to 8.1. However, after I open the the file that I downloaded, its said that its from an unknown publisher and not from HP. Should I run it? I'm kinda confused. Pls resppond.
08-02-2015 08:31 AM
Hi. I need to update HP client security manager to 8.1 because I want to change my OS to 8.1. However, after I open the the file that I downloaded, its said that its from an unknown publisher and not from HP. Should I run it? I'm kinda confused. Pls respond.
