HP elitebook 8470p touch pad not working

[EAPEN]

touch pad of my ho elite notebook 8470p is not working. the light is on. please help me in activating the touch pad

[Dragon-Fur]

Eapen,

Welcome the the HP Forum.

I must assume the TouchPad worked before -- say earlier today, yesterday, some time in the recent past.

It may be "tangled" and need a quick driver reset:

• Close all your programs and Shut down the computer
• Disconnect everything (little Unifier for the keyboard / external mouse can stay)
• Perform the Hard Reset for your notebook
• Boot the computer and log in

 NOTE:  This does NOT wipe out your data.  It is just a "clearing of the cobwebs".

With a bit of luck, that will fix it up.

====================================================================================

Next, consider the TouchPad may be disabled somewhere:

Enable / Disable Touchpad

If everything "looks" right, then take a look here:

Fix Touchpad / ClickPad

NOTE:  There are links to the relevant HP documents within the file.

Reference:  Drivers, Software & Firmware for HP EliteBook 8470p Notebook PC

Click the Kudos Thumbs-Up!

It is a nice way to say “Thank You" for the help.

Although I strive to reflect HP's best practices, I do not work for HP. 

[pronet]

TouchPad On / Off Switch – Per login Session



• One can turn on / off the TouchPad with the on / off switch in the Upper Left corner. It takes a firm double tap in the far upper left corner.
• The switch is a toggle -- double tap for on, repeat to turn off.
• The “button” is invisible; the on/off action is controlled by a pressure sensitive area on the TouchPad.

•  This setting works on a "per session" basis, that is, per login session on the account.

more details see  Link

[Mujo]

If its only locking the touchpad (if not mechanical failure). double toch to the ligt area on left side.

[GH53]

Brilliant - double tap on the light that I could see on the touchpad and it would work!!! Thanks

[javedisaac]

I have also Elitebook 8460p here i have same problem mean just tuch pad not working properly some time workin and some time not working but when i double Click on touch pad just command pass as like OK or run function but pointer not move here and there , so i want to apply of your this solution and try to fix it , if it remain constant then i will be back soon thanks

Best Regard JAVEDISAAC From Multan Pakistan

[JC_turf]

I had a user who accidentally disabled her touchpad for an Elite 8470p.....

double tapping the top left corner on the clickpad worked for us!  Thank you....I never knew that shortcut. 🙂

[callieack]

Double Tap worked! Thanks!! 

[BigStar]

Great, It worked, Thanks

[eca201248]

With a short double touch on the little light on de left upper cormner of the touchpad, the touchpad is unlocked.

Eca