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- HP Community
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- Notebooks Archive
- Re: HP x2 PRO 612 G1 BIOS Locked - Help

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05-11-2015 10:27 PM
I purchased a used HP x2 PRO 612 G1 (Tablet Computer)on ebay and the BIOS is locked. I would like to update the BIOS to the latest HP Update but unfortunetly I cant update it since I dont know the password.
If anyone can help me that would be wonderful.
When you enter incorrect passwords there is no code, just a message telling you that you failed and you must press the power button to restart.
Thanks
Solved! Go to Solution.
Accepted Solutions
05-12-2015 07:08 AM
HP_Eli.
There are no master password generators for ProBooks or EliteBooks and most business class laptops.
The Mydigitallife link will not work for your model."It is not on the list."
Contact HP.
http://welcome.hp.com/country/w1/en/contact_us.html
Sorry.
REO
05-11-2015 11:15 PM
Hi,
Enter the password incorrectly 3 times and it will generate a system halt code. You can generate a reset code by entering that code in the below link
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
05-12-2015 12:24 AM
Hi,
Or you can try the below
Welcome to HP Support Forum and we are glad to assist you.
This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
Please have a look at this link.
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility
Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Hope this helps, for any further queries reply to the post and feel free to join us again
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
05-12-2015 07:08 AM
HP_Eli.
There are no master password generators for ProBooks or EliteBooks and most business class laptops.
The Mydigitallife link will not work for your model."It is not on the list."
Contact HP.
http://welcome.hp.com/country/w1/en/contact_us.html
Sorry.
REO
05-12-2015 10:53 AM
Thanks for the help Guys, HP Support did the trick. They made me a SMC.BIN File (you need one for your specific computer) and I booted up with that, which allowed me to perform the BIOS Update that I needed. Thanks for the quick responses! 😄
