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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-16-2015 03:27 PM

HP Recommended
Product: Pavilion g6
Operating System: Microsoft Windows 8 (64-bit)

When I start up my hp pavilion g6 it would show hp loading screen but nothing happens. I check the side and the hard drive light is not on. I recently installed windows 8.1 and the issue started from there. During the installation process for windows 8.1 the hard drive light will bail and I had to shut down (holding down power button) then turn it on for it to continue the installation.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2015 04:35 PM - last edited on ‎03-14-2017 02:45 PM by HP Administrator

HP Recommended

Hi there @workingonit 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I understand that your notebook is not starting correctly, or freezing during startup. I am happy to assist with this.

Start with this and see if anything there helps.

Computer does not start (Windows 😎

 

If not, please post the full product number and verify the operating system in use on your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

2 REPLIES 2

‎02-17-2015 04:35 PM - last edited on ‎03-14-2017 02:45 PM by HP Administrator

HP Recommended

Hi there @workingonit 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I understand that your notebook is not starting correctly, or freezing during startup. I am happy to assist with this.

Start with this and see if anything there helps.

Computer does not start (Windows 😎

 

If not, please post the full product number and verify the operating system in use on your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

‎02-17-2015 05:31 PM

HP Recommended

Thanks for your help I appreciate it IN UNDER 2 DAYS YOU REPLIED. 

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