-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- How To Decrease Shared system Memory in Windows 8.1

Create an account on the HP Community to personalize your profile and ask a question

11-10-2013 06:35 AM - edited 11-10-2013 06:46 AM
How To Decrease Shared system Memory in Windows 8.1 ???
i have :
HP pavilion G6 2321 with Intel Cpu Core i5 & AMD GPU 7670M with 2048 Dedicated memory & Memory Ram 6 GB
my problem as follow :
in advanced option of screen display
Dedicate memory 2048 MB
System shared Memory 3072
so i want to decrease it as possible becouse it`s slow down my system so much when iam playing any game or using graphics programs
i tried to decrease it via bios but there is no advaned option in bios screen ( BIOS Version F25)
Waiting for reply ......
11-14-2013 12:46 PM - edited 11-18-2013 10:59 AM
Hello MMagdy
As I understand it you want to decrease your shared memory on your computer. I am providing you with an HP Support document below titled "Changing the Amount of System Memory Used for On-Board Video". I am not sure if this will address your issue as the shared memory is shared between your computer and your Graphic Video card.
Changing the Amount of System Memory Used for On-Board Video
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph04502
I am also providing you with a link to a proactive HP Forum post by @Daniel_Potyrala who posted a very thorough guide on not just improving your boot time but your systems performance as well. I would recommend you take a look at it as I believe it will assist you in resolving the slow down you are experiencing.
Thank you for posting on the HP Forums and I hope I have properly addressed the issue that you posted about. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
11-18-2013 02:27 AM
i tried this document by login to HP blue screen but still the same problem
i donnot have an advanced screen to chose from !!!
am logging to bois screen by pressing F10
about the document he said that am logging by pressing F1 , but when i press F1 it show me just a black screen with system info without any option but (Esc) Exit
so still waiting for help pls
my Bois version F25
my labtop HP pavilion G6 - 2321
11-18-2013 11:05 AM
Hello MMagdy
Okay as I understand it the F1 is not working for you to access the BIOS so lets go with F10 and make the changes needed. As I understand it though I still believe this will not resolve your issue as you cannot increase the on-board video memory past what it is already set for only decrease it. I would still recommend you follow the guide here How to speed up system boot time and the performance.
I would like to thank you for once again posting on the HP Forums and hope you have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
11-19-2013 05:11 AM - edited 11-19-2013 05:15 AM
I am Sorry , but it`s not helpful at all
i am just want to decrease the system shared memory
by the way ...
i tried to improve performance by adding new memory upgrade it to be 8 GB
but still the same problem but worse the system shared increased to 4GB instead of 3GB
(Note) : i log to my bois screen bt pressing F10 but i do not have advanced option to chose from !!!
11-19-2013
10:02 AM
- last edited on
04-20-2016
10:27 AM
by
OscarFuentes
Hello again MMagdy
I am sorry that document did not meet your needs. To be more specific with answering your question I would ask that you please post your product number for your computer. I am linking a document below that will show you how to find your product number. As well if you could indicate which operating system you are running and whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
http://support.hp.com/us-en/document/c00033108
I do need to have the product number so I can properly reference which BIOS you have to be able to provide you with accurate steps.
I appreciate your posting on the HP Forums have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
11-19-2013
12:49 PM
- last edited on
11-19-2013
01:03 PM
by
KittyK
Product name: HP Pavilion g6 Notebook PC
Product number: D4E18EA#ABV
Serial number: {Personal Information Removed}
Windows 8.1 Single Language 64-bit
Note : ( My Reecovery Based on Windows 8 64-bit but i updated to windows 8.1 from windows store & i have the same problem in the two version )
i really appreciate your help , and thanks very much for your assistance
11-20-2013 02:34 PM
Hello MMagdy
Unfortunately, I have to be the bearer of bad news in regards to your inquiry. There is no way for you to adjust the Shared Memory on your computer. I have examined the BIOS for your system and the option to adjust the Video Memory is not there.
On the bright side just because you see 4 gigs for the Shared Memory does not mean it is using 4 gigs. Half is already being used for your Video Graphics as it is on-board Graphics and the other 2 gigs is available to enable quicker access to application to data that is shared amongst other applications This can only result in your computer reacting faster and using the memory you do have more efficiently.
The link that I meant to post to @Daniel_Potyrala's here will enable you to speed up your computer and possibly reduce if not eliminate the slowness you described in your opening post.
I hope this helps you so that you can enjoy your HP Pavilion g6-2321se Notebook PC the way you want to.
Once again I thank you for posting on the HP Forums and hope you have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
