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MutatnMike
Level 2
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How can I check my new HP laptop to make sure it is new and not refurbished?

HP Recommended
Microsoft Windows 10 (64-bit)

I bought a new HP 17.3 laptop on Amazon. It was stated new but I want to run the serial number to make sure the laptop has never been owned or refurbished, is this possible to do a background check on my HP?

 

 

I checked my serial at HP and it stated the warranty started yesterday, the first time I went online so I assume it is new but want to know for sure.

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Huffer
Level 17
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Message 2 of 4
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Yes if you successfully registered it with full warranty it is a new never before titled computer. Enjoy. 

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MutatnMike
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Well I did not register yet but it showed a full 1year warranty still remaining

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Huffer
Level 17
Level 17
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It will register. HP will only give a full 1 year on a brand new machine. You are good. 

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