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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2017 02:33 AM

HP Recommended
Product: ProBook 4320S

I fell into the hands of a laptop  HP ProBook 4320S with a dead HDD. The sticker on the case is preserved, but only partially: the number looks great, and the version (Pro or Home) and bit depth is unknown. Can I somehow find out the type and bit depth of the OS that was installed by the manufacturer?

6 REPLIES 6

‎03-13-2017 02:42 AM

HP Recommended

Unfortunately, not without booting to the hard disk.

 

It could have been Windows 7 Home Basic (32-bit), Home Premium (32-bit), Professional (32-bit) or Windows 7 Pro (64-bit)


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‎03-13-2017 02:54 AM

HP Recommended

Windows has different numbers for the same issues of different bit width: x86 is activated by a key from x64 or not?

‎03-13-2017 02:55 AM

HP Recommended
@Mr_Quietest wrote:

Windows has different numbers for the same issues of different bit width: x86 is activated by a key from x64 or not?

Usually the numbers work on either.

 

The problem you will run into is that the installed OS was an OEM version, not a consumer version.


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‎03-13-2017 02:59 AM

HP Recommended

In this case, the type of distribution does not matter - OEM in its influx is no different from the Box version of OS

‎03-13-2017 03:04 AM

HP Recommended

You are the one with the issue who asked for help, not me. 

 

Good luck.


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‎03-13-2017 03:21 AM

HP Recommended

Thanks for the help!

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