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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-25-2014 03:15 PM - last edited on ‎03-13-2017 05:40 PM by HP Administrator

HP Recommended

Hi @Faixi

 

Welcome to the HP Support Community! I will be happy to help with the Bluetooth issues you are experiencing. Let me start by getting some further information from you. What is your product number? Are you using Windows 8 or 8.1? In your Device Manager what do you have listed for a Bluetooth Adapter? It will be list under your Network Adapter or Bluetooth.

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!


Thank you,

BHK6

I work on behalf of HP

‎12-28-2014 10:08 PM

HP Recommended

I am using Windows 8, and Bluetooth device is Railink Bluetooth Adapter 4.0 , In Device Manager it is shown in Hidden Devices but no option of Enabling it..

‎12-30-2014 08:21 AM - last edited on ‎03-13-2017 05:56 PM by HP Administrator

HP Recommended

Hi Faixi,

 

I am still going to need your product number to be able to find a driver for your model.

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!


Thank you,

BHK6

I work on behalf of HP

‎11-05-2015 07:19 AM

HP Recommended

Same problem. Bluetooth settings option not coming.

model no: HP 15-ac030TU

OS: Windows 8 (32-bit)

product no: M9U93PA#ACJ

Now I want the drivers for bluetooth and others. please help. anyone?

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