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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Stream notebook
Microsoft Windows 10 (32-bit)

I'm Hello 

 

I'm not sure what my administration password used to be, I'm stuck on the black screen and a blue message asking for the administrator or power on password. I could use some help to get by this.

7 REPLIES 7
HP Recommended

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi

 

it says system disabled and it gave me this code, i 68432083

HP Recommended

Hi 

 

it gave me this code, please help.  i need my laptop for college. My code is  I 68432083

HP Recommended

Hello @Brownqueen997

 

I'm sorry to say we don't have a way to find a solution for your type of halt code.

You will have to contact HP support for help.

Contact HP Worldwide | HP® Official Site

 

I've heard that some laptops with your halt code might reset if you remove the RTC battery on the motherboard.

If you want to try it, tell me your full model number or product number and I will send you a link to the manual.

It should be written in tiny text on the bottom of your stream laptop.

 

 

 

HP Recommended

Hi

 

My model is a, hp steam laptop pc Model 11-y020wm. And my product number is X7V32UA#ABA

 

HP Recommended

I have the same problem my pavilion g6 with Windows 7 it says system disabled and under that is this ( 55098152

HP Recommended

@Cliff26  We cannot under HP  Terms of Service, help crack any passwords. No matter if they are bios, power-on, user acct. etc etc. You may contact HP directly to discuss other options if you wish.

Therefor this thread is being closed.

 

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