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‎03-22-2017 10:00 PM - edited ‎03-22-2017 10:02 PM

HP Recommended
Product: pavilion dv7
Operating System: Microsoft Windows 7 (32-bit)

I pressed F11 while booting and the screen stays with the HP logo in the middle and F11...System Recovery on the lower left hand corner does it mean the boot partition is damaged. I was recovering the drive and my kid moved the laptop causing the computer to shut down while formatting.

3 REPLIES 3

‎03-22-2017 10:09 PM

HP Recommended

Please login to windows and check in my computers if D partition is available Then the recovery partition is available and you may create the media

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I am an HP Employee

‎03-22-2017 10:19 PM

HP Recommended

the problem would be the computer will not boot. the message says an operating system was not found

 

‎03-22-2017 10:34 PM

HP Recommended

Hi @web001,

 

Please follow the steps in the given link.

 

http://support.hp.com/in-en/document/c01868346

 

 

If issue still persists, please contact Hp technical support and get the required media ordered, Post warranty validation.

 

HP Worldwide Contact:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

#HPExpertDay

 

I hope that answers your question. 🙂

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

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