• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 10:00 PM - edited ‎03-22-2017 10:02 PM

HP Recommended
Product: pavilion dv7
Operating System: Microsoft Windows 7 (32-bit)

I pressed F11 while booting and the screen stays with the HP logo in the middle and F11...System Recovery on the lower left hand corner does it mean the boot partition is damaged. I was recovering the drive and my kid moved the laptop causing the computer to shut down while formatting.

3 REPLIES 3

‎03-22-2017 10:09 PM

HP Recommended

Please login to windows and check in my computers if D partition is available Then the recovery partition is available and you may create the media

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


I am an HP Employee
Was this reply helpful? Yes No

‎03-22-2017 10:19 PM

HP Recommended

the problem would be the computer will not boot. the message says an operating system was not found

 

Was this reply helpful? Yes No

‎03-22-2017 10:34 PM

HP Recommended

Hi @web001,

 

Please follow the steps in the given link.

 

http://support.hp.com/in-en/document/c01868346

 

 

If issue still persists, please contact Hp technical support and get the required media ordered, Post warranty validation.

 

HP Worldwide Contact:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

#HPExpertDay

 

I hope that answers your question. 🙂

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.