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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

How do I turn on backlit keyboard on my HP Envy dv6 - 7357se  laptop windows 8 please help me????

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

In that case, it would look like this is a hardware fault - my best advice would be to simply return the notebook to the retailer it was purchased from and get the notebook replaced.

 

Regards,

 

DP-K

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Windows Insider MVP

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14 REPLIES 14
HP Recommended

Hi,

 

It should be the f5 key - see the image below.

 

Keyboard Backlight.PNG

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended
I press this key but it is not responded
HP Recommended

I press the f5 key but is not responded 

HP Recommended

Hi,

 

Try holding down the fn key and press f5.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended
hi

I try it but not work please help me ??

Regards
HP Recommended

hi

I try it but not work please help me ??

Regards

HP Recommended

Hi,

 

Try the following.

 

Shut down the notebook by holding down the Shift key as you click Shutdown to temporarily prevent a hybrid boot.

 

Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.

 

Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.

 

Any change?

 

Also, if it's still not working, when was the last time it did work?

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

hi 

 

i follow your instruction but the backlit still not work 

 

my laptop is new and  i find this problem in it .. and i can not solve it

 

can you hellp me?

HP Recommended

Hi,

 

Did the backlight work when you first used the notebook?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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