Note on archived topics.
06-09-2014 12:20 PM
I literally tried EVERYTHING to fix this problem- installed, uninstalled, spent hours on the phone, restored my system and nothing worked! Finally I tried removing the bezel (I have a hp 2000 notebook). I slid my fingernail across the top and it came undone easily. there was a white connector that had come undone (mine had a thin strip of black electrical tape over it) and i snapped it back into place and it was fixed!!
06-11-2014 07:10 AM
It is the little white connector.... I found it still disconnects easily every few days I have to take the cover around my screen of and slide it into place... im not sure if I could put super glue or if that would ruin it so I have just continued to fix it constantly.
06-15-2014 03:50 AM
Looks like the same problem for me as everyone else here. I use my webcam almost every day for Skype/Gchat and it has suddenly disappeared from my devices. Is there a common solution you can publish on your website as it seems thousands of people are all having the same problem?
Product: Pavilion dv6
Product number: A2T47EA#ABU
07-22-2014 05:31 PM
HEY EVERYONE REALLY NEEDS TO READ THIS... OTHER PEOPLE WEREN'T LYING. THERE IS MORE THAN LIKELY A LOOSE CONNECTION IN YOUR CAM... I USED MY FINGERNAIL AND A SMALL SCREW DRIVER ON THE OUTSIDE OF THE SCREEN (PLASTIC PART) SLID IT ALL THE WAY ALONG TO TOP (WHILE UNLOCKING LITTLE PLASTIC SNAP LOCKS)
***NOTE BE VERY CAREFUL THE PLASTIC IS SUPER THIN
THEN I SAW THE MAGICAL WHITE CONNECTOR. (ITS THE SIZE OF A CHILDS PINKY NAIL) RIGHT NEW TO THE CAMERA.
I PUSHED IT UP AND BAM!! (CPU BEEP LIKE A DEVICE CONNECTING) CAM ONLINE AND READY TO GO!!
IT TOOK ABOUT 1 1/2 MINS.
JUST BE CAREFUL THAT PLASTIC IS THIN
ALSO SOME CPUS ARE DIFF AND REQUIRE SCREWS BUT THE DV7000 AND A FEW OTHERS DONT.