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- HP Community
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- Notebooks Archive
- Re: How to use the HP BIOS update (uefi) utility

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08-30-2013 01:26 PM
Hi Friends
M new to this thread , and i am into a serious problem .
I have Hp pavilion g6 2005ax notebook , warranty expired a month ago.
I have updated my bios f.05 to f.24 using Hp support . the update was successfull until asked for the restart. When my notebook restarted , it was left only with blank screen with only caps lock led blinking and f12 red led on.
As refering to support forums , i also tried pressing power + win + b button several times , but it doesn't work .
Also removed battery and thn power on without adaptor , and then power it on by adaptor : it also doesn't worked
after going through this forum i am trying to create usb key via my friends second old laptop , and as per this forum i have created key with Hp_tools by using UEFI tool , but when i am downloading my bios file and after installing is is saying "IHISI : Get support mode fail in SMI " .
Please help me to unbrick my notebook . i have purchased it wih my 4 years pocket money saving:(.
10-14-2013 05:24 PM
Hi ropa1. What model of computer do you have?
Can you explain what is happening that I can help you with?
Guide to finding your product number:
http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=us
TwoPointOh
I work on behalf of HP
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10-14-2013 11:59 PM - edited 10-15-2013 12:32 AM
I have a HP Compaq CQ61-320EC Product:VJ537EA¤AKB power-on LED light blinks 2x and the screen is black
pokúsili windows + B Tlačidlo riadenia s USB flash disk formátovaný FAT32 a rôzne verzie systému BIOS premenoval 363F.bin skopírovaný do koreňového adresára palicu?
Po rôznych pípnutí notebook jednoducho visí ešte raz.
plse pomôcť
10-15-2013 02:04 AM
I bricked my laptop bios Model: HP Pavillion DV6-1020el.
The PC seems to start but then it stops just charge Bios (Update gone bad)
I read a lot but I could not restore it.
I can only retrieve it via USB, the HDD is new!!!!
---------------------------------------------------------
From the HP website I downloaded the latest bios: sp54629.exe
decompress in a folder and I get the following files:
3623F46.fd
Ding.wav
InsydeFlash.exe
InsydeFlash.Log
iscflash.dll
iscflash.sys
iscflashx64.sys
platform.ini
-----------------------------------------
Now through "PhoenixTool" I open the file "3623F46.fd" and get 2 files called
"BIOS0.BIOS" and "BIOS5.BIOS" also a folder with many small files called "DUMP"
WHAT SHOULD I RENAME AND WHERE TO PUT THE FILES?
---------------------------------------------
I have a USB of 1gb ready for "HP_TOOLS" With all the folders and subfolders in order.
Please help me. Forgive my English translated.
10-15-2013
09:45 AM
- last edited on
04-20-2016
09:49 AM
by
OscarFuentes
Hi Ropa1. This is the document you need to troubleshoot your symptoms.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot:
http://support.hp.com/us-en/document/c01997899
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
10-15-2013
09:50 AM
- last edited on
04-20-2016
09:49 AM
by
OscarFuentes
Hi regster. Your English is terrific, no need to apologize here. Also note, you have not bricked your notebook as it turns on.
You can recover your bios with a keyboard combination on start up. Refer to the included document.
Restoring the BIOS:
http://support.hp.com/us-en/document/c02693833
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
