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Hp Chromebook 14 recovery

Chrome OS
I have a hp Chromebook 14 atheros and I had tried to create the recovery media on two usb several times but I am getting the same result "an unexpected error has occurred" and my Chromebook is not recovering from the screen Chrome os is missing or damaged please insert a recovery usb stick or sd card
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Hp Chromebook 14 recovery

Just make the pendrive on other computer or laptop after you did, start the recovery on your computer

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Hp Chromebook 14 recovery

I have done it a many times but it is not helping
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Hp Chromebook 14 recovery

try to download the files again

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Hp Chromebook 14 recovery

Done again not working showing an unexpected error has occured
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Hp Chromebook 14 recovery

Can it be repaired by the company
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Hp Chromebook 14 recovery

Or can i get a recovery media which works
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