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‎02-08-2023 02:29 AM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC
Operating System: Microsoft Windows 11

Hello, so I've been having trouble updating to Hp Inc. - Firmware - 1.22.0.0 and now version 1.23.0.0 is available on Windows update and still it's not updating even when using Hp Support Assistant to install.  I'm using version 1.21.1.0 currently.

Please Advice.

Category:
3 REPLIES 3

‎02-09-2023 03:26 AM

HP Recommended

I found disabling bitlocker worked for me.

‎02-11-2023 06:19 AM

HP Recommended

I completely decrypted my drive from Bitlocker and still have the issue. In the past I had to download the firmware manually (not let Windows Update install it) with Bitlocker paused to get this to work but I don't even see version 01.23 available to download yet.  

‎02-16-2023 08:16 AM

HP Recommended

When using the R70 software package, on installing, the HP Firmware Update and Recovery window displays the error message  " An error occurred when flashing firmware.", Any fix to this??

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