In the last couple of weeks I have noticed my HP stream 11 notebook won't charge when plugged in to the mains - It always says 'plugged in not charging'.
From other threads I've read it seems this might be something to do with installation of Windows 10 (which failed, incidentally, as there apparently wasn't enough space, though the laptop is nearly new!).
There was also a problem with shutting down, which I seem to have rectified earlier today; the power light stayed on even when I had been through the full shutdown procedure. I have restored factory settings and this seems to have resolved that problem but still the laptop won't charge, and even now I'm not convinced it's not losing battery power when it's switched off.
I've done a battery check through HP Support Assistant and that says the battery is 'OK' - it also charges for a few seconds when the check is running...which makes things more frustrating. I'm getting worried now because the battery is now down to 21%
I'm not hugely technically-minded, so what should I do? The laptop is still under standard warranty for anothe few weeks.
(As things stand I feel very disinclined to bother with any HP or Microsoft products in the future, though I used to think HP were great).
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SDF15 I work on behalf of HP
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