• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 17
Microsoft Windows 10 (64-bit)
I turned my notebook off this morning by: start, power, off. Now a few hours later it won't turn on. Power cord indicator light is on. Battery in and out. When pressing the laptop power button, the indicator light next to plug port flashes 3 times with battery in and battery out.

Tried removing battery and unplugging for 5 minutes then holding power button down for 1 minutes, nothing. Also did this with battery in.

Is there an internal power supply that I could replace? I have a TON of work on this thing.
4 REPLIES 4
HP Recommended

Hello @Jdjr87,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I read your post about the notebook not starting, and wanted to assist you!

 

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number?

In the meantime, please review the following documents, and let me know how it goes:

HP Notebook PCs - Computer Does Not Start (Windows 10)

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code

 

Please let me know if this information was helpful by clicking the thumbs up below.

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
HP Recommended

Hello, thank you for replying. My product number is F9M03UA#ABA

HP Recommended

Hello @Jdjr87,

 

Thank you for the quick reply!

 

Did you get a chance to try the solutions mentioned above?

 

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
HP Recommended

i did thank you. Nothing worked so I brought it to staples IT department, I guess the A/C unit in the mother board crapped out. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.