Hp pavilion dv6 laptop has a black screen problem.

[npw05001]

You're welcome,

Glad you were able to resolve the problem!!

[timhouston]

I'm having this problem, as well, with my Pavilion dv6-6c10us Entertainment PC with and AMD Radeon graphics card.  If I boot my laptop in safe mode, the display will work.  It then begins the Windows boot with the Windows name on the laptop display and the actual login on the external display, and I can't get the laptop display to work at all.  It suddenly went black.  There were Windows application updates to all types of Office products that day, but I don't see any installation of a new graphics driver, and I hadn't installed one. 

I'm confused by the fix that worked for dancepic.  Which graphics driver do you remove?  I presume I'm removing the driver listed under display adapter, but I don't understand how that could cause an issue if the driver is dated 2011: 

I really appreciate the help with this.  I really don't want to buy another laptop right now, and I'm sure after seeing this forum that there is a fix.  Thank you!

[timhouston]

I see that there is a 11/18/2011 driver although the version number is the same. Do I uninstall the 9/28 driver and then update it with the 11/18 driver?

[timhouston]

Finally fixed it... Not quite sure how... Uninstalled it and it automatically, eventually, somehow installed a previous version of the driver.  Although they are both old drivers, this one seems to work.  What a nightmare.  😞

[baylee]

Im having the same problem. My lqptop is fine when it turns on and is in the startup display, however when I click to go into my windows or go into any program the screen just goes blank. Im super freaking out because I'm in the middle of finals. Someone help! Please!

[saroiane]

Hi there 

I had my laptop with exactly the same problem of mine ...I did fixed it.

just change the LCD cable and everthing will be fine.

[simiyu]

Hello,  
I dont know how to fix my hp pavilion  laptop. The laptop is working,have the necessary sounds after i  turn it on,but the problem is that the screen stays always black The laptop may have hit a hard surface. The laptop worked well until about 1 week ago when I turned it on and the screen was hazy at first. I turned it off and turned it back on and the screen was completely black but still had the start-up sound.Does anyone kow how I can fix the black screen of my hp pavilion laptop?

I do lots of study with it and i can't manage to do without. Thanks in advance for the help!

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[Quinnz]

I have a customer that came in with a Dv6-1375, that needed a screen it has intel cpu I got the screen a few days later tried to put it in found out the conector was on the wrong side, so I ordered a cable extender got it now the screen just lights up black no sound nothing just lights and a screen that is lit up the ribbon cable is fine and been tested, I'm bumpuzzled thinking it could be GPU but not sure .... thoughts?

[Quinnz]

Also it will not come on with a external monitor.

[robg55]

hi. i also have the same problem. i had been able to view on an external monitor, but when i deleted the driver as per previous posts and restarted the laptop i had nothing, no laptop screen and no access to ext. monitor. what now???? help please