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- Re: Hp pavilion x360 wont turn on!

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03-22-2016 03:41 PM
Hello. Just wanted to say that the WinKey + B and then Power button did indeed work. WinKey +B is the bios recovery system. My friend had the exact same problem you all are having (HP 13-s199nr X360) . The bios recovery process fixed the computer.
So, to reiterate in more detail,
Hold WinKey + B, and press the power button.
You don't need to hold the power button.
Sit there until the screen backlight turns on.
Let go of WinKey and B. It should reboot into bios recovery mode. It should all be intuitive from there.
There will still be multiple reboots in the restore process, and require user input at least twice, but it should work when it's done.
Hope this confirmation helps.
04-14-2016 06:14 PM
same thing has happened to me many times. Had it in to best buy and they took the battery out and reseated. I have never seen a white light when done charging ; even at 100% it is always yellow with adaptor plugged in
05-10-2016 05:44 PM
Thank you! After sorting through all the other garbage on this thread this finally worked. If I saw another link that took me to a generic customer support page posted by an HP Support Agent I was going to scream.
06-11-2016 08:20 PM
Hello,
How long should I hold the Windows + B Key before it comes on? This is not working for me. I have the same issue, my power light comes on for about 2-3 seconds, then goes off. I just received this laptop as a Mother's Day gift and I am very upset that it is not working. I have an Apple laptop that is over 6 years old with no issues.
Thanks.
