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- I'm getting a message reading SMART hard dusk error

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1 REPLY 1
03-04-2017 10:36 PM
Hello @LatriceWhite
Thank you for posting in the HP Support forum.
Here you can find more information about the issue > http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01443502
Do you get the message during computer start ? Can you load the PC to Windows desktop despite that message ?
If you can, please load to Windows and backup the content of your important files (copy them) immediately to external media or cloud storage.
Looking forward to yoyr comments/updates.
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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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