I need a profile as the colours are washed out

[KwonFury]

Hi, I need to change the profile on my laptop as it's washed out and has a bluish tint to everything (orange appears more pink). Is there a custom ICC profile I can use or display colour settings?

[Tardis40]

Hi there @KwonFury,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you are having an issue with display colors. I will be glad to help you.

Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

HP Support Assistant is designed to help you manage software updates. Download and install the latest version of the program  HP Support Assistant. Make sure to install all important and recommended BIOS updates and device driver updates. For more information, see Using HP Support Assistant (Windows 10, 8, 7)

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 
Please keep me informed of how thing went. If you require further assistance let me know and I will gladly do all I can to help.

Thanks.

[KwonFury]

This is my computer details:

Product name:HP Pavilion 15 Notebook PC
Product number:L2W58EA#ABU
Serial number: [Personal Information Removed]
BIOS:F.30-10/22/2014
Keyboard revision:78.13
Total memory:8.00 GB
Processor name:Intel(R) Core(TM) i3-5010U CPU @ 2.10GHz

Operating System: Windows 10 Home 64-bit

No solution with HP Support Assistant. 

[topkat29]

Did you get you problem with the color being washed out fixed?  I am having the same problem and could not find a solution using HP Support Assistance.   My color is fine on graphics that do not move-like when watching Netflix-the color is great on the page showing what's available to watch but if I click on one to watch I get the washed out colors during the actual video.  Mine are mostly grays with the blues, greens  and sometimes pinks show up. 

May I know what your solution has been?  Thanks Kat 

[topkat29]

 I am having the same problem and could not find a solution using HP Support Assistance.   My color is fine on graphics that do not move-like when watching Netflix-the color is great on the page showing what's available to watch but if I click on one to watch I get the washed out colors during the actual video.  Mine are mostly grays with the blues, greens  and sometimes pinks showing up. 

AMD E2-6110 APU with AMD Radeon R2 Graphics -micro processor

Windows 10 Home 64-bit- Operating system

22CD 93.32 -System board 

F.42-System BIOS

[Tardis40]

Hi @KwonFury,

Thank you for responding with product information.

This document is for Display Is Dim or Difficult to Read (Windows 8, 7, Vista), but most the steps are the same for Windows 10.

Here is a link to download Intel Chipset Installation Utility and Driver and the video NVIDIA Graphics Driver. 

Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution". To simply say thanks, click the Thumbs up below! 

Thanks.