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HP Recommended

I do gaming and commentating on youtube. I play minecraft often. The problem is, I push the esc button a lot, but sometimes push the ?/f1 button a lot, and it pops up the HP Help and Support window. I, however, do not want that to happen, I would rather it do nothing, since I am semi-tech savvy (not to the point of Jobs or Gate for sure, but enough to never have to look anything up using the Help window). Is there a way to disable the ?/f1 button?
HP Pavilion g6 (sorry I'm too lazy to find the EXACT MODEL as if it matters)
Windows 7 Home Premium 64-bit 

 

5 REPLIES 5
HP Recommended

Try toggling the Action keys Mode that might help you to resolve the problem with the usage of the function keys.

 

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Vidya

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HP Recommended

Hey,

 

That action on BIOS only disabled functions on F2-F12, but that F1 "Windows help and support" is still there.

Is there any possible ways to get that disabled?

 

Btw, I have HP Pavilion G6 Laptop.

HP Recommended

Action Keys is for pre-OS boot options. Don't disable them because they prevent your ability to do a system restore if needed.

 

What you need to do is have Windows not correlate the F1 key with Help and Support. Here's the hard part. Windows' help and support main page is modified by HP Help and Support so even if you try to just run the normal Windows Help and Support, you get the same thing... a hybridized support program.

 

The solution is to uninstall the HP Help and Support program from Control Panel because Windows Help and Support doesn't have a setting to revert back within the program.


I work for HP.
I do not speak on behalf of HP, only of myself.
HP Recommended

how? i did it.. but it seems not working 😞 grrrrrrrrr... it annoys me -_-

HP Recommended

I can confirm darkly77's post does the trick as noted here.

 


Go to c:\windows and rename the helppane.exe to soemthing else. For me, just adding a number to it d...

 

However, you may get a permission error message. You may not get this, but try the following if you ...

 

Part 1

1. Go to start, search for cmd.exe, right-click the cmd.exe and select run as administrator.

 

2. In the command prompt, enter this command: takeown /f c:\windows\helppane.exe.

 

3. Press enter and you should get a success message.

 

Part 2

 

1. Go to the c:\windows folder and right-click helppane.exe and select properties.

 

2. Select the securities tab.

 

3. Is your username listed? If not, click the edit button and then the add button. NOTE: computernam...

 

4. Enter your user name in the Add box and click check names to validate it.

 

5. The username should get an underline if it checked out. Click the OK button.

 

6. By default, the user will have read properties only. You will need modify at the very least, so s...

 

7. Click OK/Apply on the rest of the windows.

 

8. Now, the file should have your user name added with sufficient privileges to change the file name...

 

Again, part 1 and part 2 are only if a security/permissions error message is presented upon initiall...

 

 

Just on a side note, it does appear there are two different versions of Help and Support and whether action keys is enabled in the BIOS determines which one appears when F1 is pressed.  One loads the standard F1 help and the other loads HP Help and Support (modified Windows Help and Support).  In both cases, renaming the above file stopped them from appearing.  If action keys is enabled, then the HP Help and Support should load.  If it is disabled, then it should just be the standard Windows Help and Support.  

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