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HP Recommended
HP Pavilion m4-1001tx
Microsoft Windows 10 (64-bit)

Since i upgraded my preinstalled windows 8.1 laptop to windows 10, the sound quality become really bad. I even try the windows 10 high definition audio device its still produce bad sound quality. I also try IDT driver from windows 8.1, it works but i have another issue on that driver. Whenever i plugged my headset to the laptop and unplugged it the sound quality become bad. I have found a temporary fix to it by going to Open volume mixer > Device: Speakers > Advance and changing the sample rate, And the quality improves. But its really inconvinient to me. How can i fix this? what is the right driver for this?

3 REPLIES 3
HP Recommended

Hi,

 

Try downloading and installing the IDT HD Audio software package version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

When the reinstallation has completed, restart the notebook and let Windows fully load for a few minutes before checking.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

It didn't work, Still has bad audio quality. Everytime i voice call my friend through facebook and im listening music through my headphones he can also here the music. Everytime i play some music through speakers and pause it, plugged in my headphones and play it gives bad quality. I always need to change sample rates everytime it is so inconvenient. it only produce good quality sometimes in speaker.

HP Recommended

I have the same problem with 14 - B031tu laptop. Did you find a solution for this?

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