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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-03-2017 02:17 PM

HP Recommended
Product: hp pavilion dm4-1265dx
Operating System: Microsoft Windows 7 (64-bit)

Hi, I have a problem that will damage the hard drive of my laptop and buy a new disk but at the time of installing it does not start the installation I read that you have to disable the security boot but I do not find it in the bios options my laptop is hp Pavilion dm4-1265dx that I must do to let me install my w7 operating system.

1 REPLY 1

‎04-04-2017 01:13 PM

HP Recommended

Hello@Mark92,

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.

Need assistance in fixing the boot issue on the PC. Did I get it right?

I request you to call Phone support for ordering the recovery media using the link below.

http://hp.care/2bjG4nE

Hope this solves the issue you have experienced. Please let me know more.

Resolv_S

I work for HP

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Resolv_S
I work on behalf of HP

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