Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are having issues with the keyboard on your computer.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
In order that I may provide you with an accurate solution, I will need a few more details.
· When was the last time the computer was working fine?
· Have you made any software or hardware changes on the computer?
· Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend you to follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
The_Fossette I am an HP Employee
What happens when you connect an external keyboard (borrowed from a "desktop" computer) to a USB port on your computer? Do all the keys work? If so, then replacing the keyboard is your best option.
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