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Keyboard issues
05-21-2017 10:03 AM

05-22-2017 11:52 AM

Hi @prblem_atic
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are having issues with the keyboard on your computer.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
In order that I may provide you with an accurate solution, I will need a few more details.
· When was the last time the computer was working fine?
· Have you made any software or hardware changes on the computer?
· Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend you to follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
05-25-2017 02:47 AM

What happens when you connect an external keyboard (borrowed from a "desktop" computer) to a USB port on your computer? Do all the keys work? If so, then replacing the keyboard is your best option.

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