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Recently, the keyboard on my HP G56-108SA keeps typing the number five. It'll be fine for a couple of minutes but then continuously type the letter five. I took the five key off to check if there was any dirt/if it was stuck but there seems to be nothing there.  If anyone has encountered this problem, could they please make a suggestion.

 

Thanks

3 REPLIES 3
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Does it spontaneously type "5" or just repeat it after you type it first?

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Hi,

 

Thanks for you reply. It starts typing the 5 key spontaneously, even if I am not using the keyboard! 

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Hi Nemo64,

 

I saw your post about the keyboard troubles. I have included a link to a document regarding troubleshooting the keyboard. I know that you have already removed the 5 key but I would try it again and clean it with a cotton swap, that is the Stuck Keys section of the document. I would also look at “Key press are slow to respond” as well.

 

Notebook Keyboard Troubleshooting:

 

http://support.hp.com/us-en/document/c03843122

 

If neither of those solutions work then I would look at uninstall and reinstalling the keyboard drivers. I have included two links below. The first will show you how to uninstall a device in device manager and the second is your keyboard or TouchPad driver.

 

Uninstall a Device in Device Manager:

 

http://www.computerhope.com/issues/ch000870.htm

 

Synaptics TouchPad Driver:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-90578-1&cc=us&dlc=en&lc=en&...=

 

Thank you,

 

 

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

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Thank you,

BHK6


I work on behalf of HP
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