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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2022 07:07 PM

HP Recommended
Product: HP E24m G4 FHD USB-C Conferencing Monitor
Operating System: Microsoft Windows 10 (64-bit)

I have had the same problem as @Weekend_Warrior as stated in https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/LAN-connection-is-dropped-repeatedly-...

@Weekend_Warrior if you are out there, did you have any luck with raising a service call with HP?

Category:
1 REPLY 1

‎11-08-2022 10:35 AM

HP Recommended

We have updated all the drivers and firmware including the firmware for the monitor dock.  We have used the HP C-Dock and that works with no issues.  We have the customers stay on wireless and there are no issues.

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