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‎07-29-2014 07:16 PM - edited ‎07-29-2014 07:22 PM

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Hello,
It happens that my laptop sometimes start showing 4 displays and sometimes when rebooted several times. Starts working normally. Seems to me more of a drivers problem or else why would it start normally if this was a hardware problem. Also, when laptop was running, I kept shaking the laptop just to check if it was a hardware problem like the lcd's cable might be loose which fitted in the motherboard but it was not the case.

Laptop is: HP Envy 6.
+Laptop is not under warranty.

I have attached the photos.

Photo 1: http://i.imgur.com/jbuqKa6.jpg
Photo 2:

Thanks in advance,
Zeeshan.
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2014 12:27 PM

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Found solution. Read it somewhere yesterday but never tried it. It was in my mind. After restroring and replying here when no reply came, I got desperate. Opened my laptop, took out ram, placed it back, turned on laptop and wow it was working fine. Then closed laptop and started using normally. 🙂

If in first try, laptop does not work, retry, it took me 3 tries of replacing ram in same and the other ram port to fix this. 😄

View solution in original post

4 REPLIES 4

‎08-01-2014 12:19 PM - last edited on ‎03-07-2017 04:00 PM by HP Administrator

HP Recommended

Hello XRahat2011,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand that your notebook computer's screen is displaying 4 images simultaneously, and I would be happy to assist you in this matter!

 

To restore the screen on your computer, I recommend performing a backup and recovery of your system. To do this, please follow this document on Backing Up Your Files (Windows 7) as well as Performing an HP System Recovery (Windows 7). This should help restore your system back to its original factory defaults.

 

If the issue persists, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.


http://www.hp.com/cgi-bin/hpsupport/index.pl

I hope this helps!

Have a great weekend! Smiley Happy

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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Tags (1)

‎08-01-2014 06:13 PM

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Makes sense. I will try this when free and will post results. Thanks, btw. 🙂

‎08-03-2014 10:54 AM

HP Recommended
No. It is still the same. Please advise further. 😞

‎08-03-2014 12:27 PM

HP Recommended
Found solution. Read it somewhere yesterday but never tried it. It was in my mind. After restroring and replying here when no reply came, I got desperate. Opened my laptop, took out ram, placed it back, turned on laptop and wow it was working fine. Then closed laptop and started using normally. 🙂

If in first try, laptop does not work, retry, it took me 3 tries of replacing ram in same and the other ram port to fix this. 😄
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