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- Laptop doesn't detect the adapter

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02-22-2017 09:36 PM - edited 02-22-2017 09:36 PM
Product: 13-w023dx HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)
When I connect the adapter to the laptop, it doesn't work. I got the laptop a one and half month ago.
1 REPLY 1
02-22-2017 10:30 PM
Hi,
Any error message? Power LED is not lighting?
You are under 1 year warranty. Get it replaced from HP in your region directly.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Warranty check:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth
Any error message? Power LED is not lighting?
You are under 1 year warranty. Get it replaced from HP in your region directly.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Warranty check:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth

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