Laptop microphone noises

[AiramH]

Hi all,

I have a HP G62 and just recently, the built-in microphone started making noises. I didn't realize this until I spoke to my sister on Skype. She says she can hear loud noises and can hardly hear me. When I click to 'listen' into the microphone and apply, I too can hear a variety of loud sounds. 

Does anyone know what's wrong and how I can fix this?

P.s--While I'm at it...my laptop also sounds like an airplane, like it's working REALLY hard... what's that? 

Thanks

[AiramH]

Anyone?

I fixed the 'airplane sounding computer' part by blowing out the fans (dust) with my vacuum...but I still have the problem with my internal microphone. It is making loud sounds for some reason and I can't even use my headset microphone since it (the headset mic) won't pick up sound due to the interference from the internal mic (<- this is my theory since the headset works on other computers just fine). 

I can't hear the sounds from my speakers except when I click listen to the internal microphone. However, when I try to speak to people, they can hear the sounds clearly and can hardly hear me due to them. 

Please help! 

[TwoPointOh]

Hi AiramH. It could be as simple as removing the microphone boost feature.

See the section "MORE INFORMATION\How to adjust microphone volume" to find the "Microphone Boost" option and uncheck it if it is checked.
Adjust microphone volume:
http://support.microsoft.com/kb/935309

If that does not solve the issue, I do need a little more information.
What is the model number of your G62? What version of Windows do you have installed?
<How Do I Find My Notebook Model Number>: http://support.hp.com/us-en/document/c00033108
<Which Windows operating system am I running?>: http://windows.microsoft.com/en-us/windows/which-operating-system

Please let me know the results.

[AiramH]

Thanks for the reply. I was having problems logging into this website. 

I tried turning off the boost but that doesn't work. 

As of now, my audio problems are that;

(1) my *internal* microphone volume is very low, even though the volume is at the highest it can be. When I speak on skype using my internal microphone, I'm told I sound very far and I think there's still background noises.

(2) when I try to set up my headset microphone, it doesn't pick up any sound. I also tried the sound recorder tool and it still doesn't pick up anything from my headset microphone. The headset works on other computers. 

I've tried other tips from this site like disabling and reabling Realtex audio manager etc. 

Program: Windows 7

[AiramH]

Model: G62-208CA or HSTNN-UBOW

[AiramH]

bump

[TwoPointOh]

Hi AiramH, sorry for the delay getting back to you. If you are working with a known good headset, does it have one 3.5mm jack on it or is it a USB device?

If it is 3.5mm, you will need to split the signal with an adapter of some nature, and plug it into your headphone port and your microphone port separately. Your notebook does not appear to have a combo port capable of splitting the headphone & microphone signal, so as a result it will only function as headphones. This would explain why your headphones are not able to record audio.

If it is a USB device you will likely have to set your playback and recording devices to match the headphones.

Here is some more troubleshooting on the original issue.
Resolving Microphone and Line-in Problems (Windows 7)
 

[AiramH]

Thanks for the reply.

This is the headset I have:

http://www.amazon.co.uk/Philips-SHM6500-Headphones-with-Microphone/dp/B004N3C1KC 

The microphone use to work well before. It has two plugs, one for the earphones and one for the microphone. 

[TwoPointOh]

Since there are individual jacks for playback and recording, you now know where the faults could be. It will either be the computer's recording input port, the headphone's recording jack or a setting in the operating system. It looks like you have determined the jack on the headphones are functional, so that leaves the port on the computer and the software. It is still useful to visually inspect the recording jack on your headphones for any wear. There should be 2 rings that go around the circumference of the plug. They may not be making full contact inside of this computer's recording port.

Regardless, this is the accepted troubleshooting on the topic. If this doesn't resolve the issue, my suggestion is that the port has failed on the computer. Resolving Microphone and Line-in Problems (Windows 7)
 

[AiramH]

The headphone jacks look fine and I've tried all the options on the link. I'm currently trying to prepare for a factory reset...hopefully it'll solve this issue.