• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Cool! I'll try the sp60504 driver.

 

Stay tuned, I'll let you know what happens...

 

Thanks,

Wayne

HP Recommended

OK, the 'latest' driver SP60504, was nothing more than a repeat of what I have seen so far. Connected, 5/5 signal strength, but no internet.

 

Jack suggested that I try to wire direct to the router. I doubted that it could be a router problem, and I still do. BUT, a good suggestion otherwise. I am not able to connect while directly ethernet cabled to the router. I did change ports on the back of the router, and even rebooted while connected. I even changed from IE to Firefox, but no internet access.

 

Now, I am stumped. I have never had a computer that didn't access the internet while plugged in.

 

So I'm lost in St Louis....haha.

 

Again, anyone that has a suggestion I appreciate it.

 

Thanks again, in advance.

 

Wayne

HP Recommended

Here's this mornings update...

 

My HP 625 can still connect to the router, but no internet (wirelessly or hard wired).

 

I checked two other laptops, and they can both access the internet with no problems, wireless and wired.

 

So I back to my original belief that my problem is with the HP laptop. I did run checks on the card itself through the device manager, and it reported that the Broadcom 4313 card is working properly.

 

So I'm wondering if I have somesort of conflict issue...

 

Again, thanks in advance.

 

Wayne

HP Recommended

Solution:  Install the optional Realtek Update from Windows Update.

Reason: I don't have a {Content Removed} clue why but i found this solution (in another thread) and it worked pretty fine in my case (Pavilion g4).

 

ps: My wifi is a broadcom, not a realtek and the drivers are from broadcom. May be broadcom's drivers parasite from realtek libraries.

 

ps2: i case of doubt, install all  windows updates and install the latest driver. However, since the wifi is anything but stable so i don't recommend to do a full windows update.  Also,it requires an internet connection, so one option is to update via wired or to try luck with wifi.

 

Update applied:

Realtek - Network - Realtek PCIe FE Family Controller

Realtek Network software update released in June, 2011


HP Recommended

Dear Paul,

Thankyou for for the update. There seems to be a marked improvement but I shall report after using it for a few days.

Jo

HP Recommended

Sorry guys, my head is about to explode from all this.  I am trying to raplce my wifi adapter without modding my bios and one of the part numbers in the manual that worked on the HP part site:

 

657325-001

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 combination adapter

 

Is this the same card that folks are having issues with in this thread?  Sounds like I would be trading issues for issues?

 

 

HP Recommended
is this working with win 8 pro ??
HP Recommended

 

 

http://catalog.update.microsoft.com/v7/site/Search.aspx?q=broadcom

 

FWIW:  Broadcom WLAN v6.30.223.98 dated 5/23/13 seems to be the latest Win8 compatible driver...

FTTH
HP Recommended
Excuse me..Is this only for win7,,can you provide me driver for xp please?
HP Recommended

Yes, that driver is only for W7.

 

Below is the link to the latest XP Broadcom driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.