Left Hinge of an HP Envy 17 Notebook "Popping" Bottom Cover

[Kinga99]

My computer also has this problem. I bought it 2 years ago and I think the warranty is over (I bought addistional warranty, but it's expired). The hap is so big now, that I can't even use the plug located in that area. What do I do?

Also, this is clearly HP design flaw. I am very surprised that the manufacturer doesn't take responsibility for his product. Depending on the solution, I might never purchase HP again. Will also leave feedback on Amazon where I purchased it.

[kevin-t]

@Kinga99

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

[elliottfrusch]

This has also happened to me, my laptop is about a year and half old, it started happening around half a year ago, and had been carefully  tiptoeing around the problem, but its now getting to the point where I can no longer close it without poping up half the chassis

[ktran1995]

My laptop also has this problem. I bought my laptop around 3 years ago and was wondering how to fix it.

[NatashaF]

I am having the same issue which cause a piece to crack off

[Omar-E]

@NatashaF

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

[Superman0035]

I am having the exact same issue. It split apart one day while I was typing and will not hold together. What do I need to do to fix this?

[danny-r]

@Superman0035

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[Thakur_Rajesh]

I am also facing the same problem.  The left hinge is causing the bottom case to pop open every time i open my laptop. My laptop is currently in warranty.

[IvanAthanazio]

I had the same issue months ago and did not had time to find a solution.

I want to know if it is a design issue, if it is so, HP needs to start a recall in order fix it.

If it is not, what I need to do to get help from HP in order to fix my laptop?