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- HP Community
- Archived Topics
- Notebooks Archive
- Left Hinge of an HP Envy 17 Notebook "Popping" Bottom Cover

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09-29-2016 08:30 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
10-06-2016 11:21 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
10-18-2016 04:22 AM
There are now over 3000 seperate discussions on "hinge" problems... so many that some of them are being ended by mods. When is HP going to own up to the fact that they are responsible for the flaws they built into their products? When is HP going to admit anything? Never! Shame on you all.........
10-20-2016 11:07 AM - edited 10-20-2016 11:11 AM
there you go brother. I am with you. I promised myself that my next pc wont be a Hp which costed 1300 $ to me on Amazon.com and got destroyed by just openin and closing the screen.
I am gona use it until the screen got deattached from the hinges and put it in the garbage afterwards.
I wrote here weeks ago someone said Hp in my district will contact with me and no voice afterwards.
10-28-2016 08:20 AM
I am also having this problem with my 17" Touchsmart laptop. I thought maybe a screw had come loose but that was not the case. I do not want to cause any further damage to the laptop. Please advise. Thank you!
11-01-2016 09:42 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.
