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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
ShagGyBEe
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Message 1 of 3
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Flag Post

Lo Jack Envy

‎04-13-2017 12:25 PM - edited ‎04-13-2017 12:26 PM

HP Recommended
Product: Ency 17-u108ca
Operating System: Microsoft Windows 10 (64-bit)

I have been bounced back and forth by HP and Absolute for this lo jack activation number.

Purchased my Envy 17-u108ca from Bestbuy in Canada and purchased HP Care pack 3 yr ADP and Lo Jack on the phone from HP Canada.

 

No body is able to provide me with my Lo Jack activation code .. Please help

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IT_WinSec
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Message 2 of 3
Flag Post

‎04-13-2017 01:03 PM

HP Recommended

Hello,

 

Welcome to the HP Support forum.  Thank you for posting.

 

It seems to me you have already tried to contact HP but the matter is not resolved. I have asked HP internally for your case to be reviewed by a special team. You might be contacted here in the forum in the following days.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
kevin-t
Retired
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Message 3 of 3
Flag Post

‎04-13-2017 01:07 PM

HP Recommended

@ShagGyBEe

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I work on behalf of HP
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