Mic in at front pannel NOT WORKING

[ionascu]

So i am trying to use the microphone from my headset but the laptop wont recognize it....so what to do? i installed the dirver 10 times, i updated bios still not working

[EmeraldAvenger]

Hi there @ionascu,

Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the Forum. From what I understand you are trying to use a Headset with a Microphone built in and you are not getting results from the microphone portion. Here is a document I found called Resolving Headphones and Headset Problems (Windows 😎.  

Please follow these provided troubleshooting steps, re-post and let me know how everything went.

Thank you!

Have a great day!

[ionascu]

i tried all of that...at the RECORDING "mic in front panel" appears not plugge in.... i connected my headphones with a dualconnector so that i can connect the microphone too....at the PLAYBACK the headphones appears but at the RECORDING the mic does not

[EmeraldAvenger · Accepted solution]

Hi there @ionascu,

Thank you for the reply. Here is the Manual for your HP Pavilion 15-e008sv Notebook PC. Please take a look at page 6 in Chapter 2.  It gives you specifications for the Audio-out(headphone) jack/Audio-in(microphone) jack.

It says to please NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).

In the first document I had provided you, under Troubleshooting headsets it says that "Headsets with two jack connectors are only compatible with computers that have both a headphone and microphone port. If you have a computer that only has a headset port (which has a headset icon next to it), then your headset is not compatible with your computer." The Notebook that you have has a headset port only.

Please look up the manufacturers specifications for the headset that you are trying to use, and see what types of devices they are compatible with.

Have a great day!