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Hello,

 

I wanna upgrade the memory of my mini 311c,

what details do you need in order to tell me which ddr3 I should install?

and if it support the current 1G that I already have?

 

Thanks in advance,

Harta

HP Recommended

and another thing, I should put the new memory card in the slot on the back, right?

HP Recommended

Hi,

 


@hartaberta wrote:

what details do you need in order to tell me which ddr3 I should install?


Post your part number (p/n) . You'll find it at the bottom of the laptop on a sticker, which looks like this.

 

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p/n: VJ597EA#ABT

 

thanks,

HP Recommended

Sorry, but I forgot to ask you about one more thing.

Please downoad and install CPU-Z.

Click there  ' SPD ' tab and show me screenshot with it.

Do the same thing with ' Memory ' tab.

 

Resource:

How to take and post a screenshot on HP consumer Support Forum

 

If you will have troubles with posting screenshot in your next reply then just post link to it.

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memory tab - http://www.box.net/shared/87446bpx4n

SPD tab - http://www.box.net/shared/nif8r9rade

 

from some reason the SPD is empty...

HP Recommended

I've got small request. Could make a screenshot again of ' SPD ' tab? This time use dropdown menu there and change ' Slot 1 ' to ' Slot 2 '. I'm curious is it be showed as empty too or not.

 

Tnx.

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Yes, both of them are empty, is it a problem?

HP Recommended

Yes, both of them are empty, is it a problem?

HP Recommended

 


@hartaberta wrote:

Yes, both of them are empty, is it a problem?


 

Not it's not a problem.

Please download and SIW (System Information for Windows) this time from here.

On the left panel in ' Hardware ' section click ' Memory ' and post screen from there too.

 

Ps.

Sorry somehow I forgot about you.

Tnx for posting again the same reply.

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