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09-27-2010
02:31 AM
- last edited on
02-20-2017
04:02 PM
by
OscarFuentes
Hi,
@hartaberta wrote:what details do you need in order to tell me which ddr3 I should install?
Post your part number (p/n) . You'll find it at the bottom of the laptop on a sticker, which looks like this.
09-27-2010 04:38 PM - edited 09-27-2010 04:39 PM
Sorry, but I forgot to ask you about one more thing.
Please downoad and install CPU-Z.
Click there ' SPD ' tab and show me screenshot with it.
Do the same thing with ' Memory ' tab.
Resource:
How to take and post a screenshot on HP consumer Support Forum
If you will have troubles with posting screenshot in your next reply then just post link to it.
09-28-2010 08:24 AM
memory tab - http://www.box.net/shared/87446bpx4n
SPD tab - http://www.box.net/shared/nif8r9rade
from some reason the SPD is empty...
09-28-2010 02:17 PM
I've got small request. Could make a screenshot again of ' SPD ' tab? This time use dropdown menu there and change ' Slot 1 ' to ' Slot 2 '. I'm curious is it be showed as empty too or not.
Tnx.
10-04-2010 04:03 AM
@hartaberta wrote:Yes, both of them are empty, is it a problem?
Not it's not a problem.
Please download and SIW (System Information for Windows) this time from here.
On the left panel in ' Hardware ' section click ' Memory ' and post screen from there too.
Ps.
Sorry somehow I forgot about you.
Tnx for posting again the same reply.
