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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi My Hardware IDS,

 

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

 

I ınstalled to Windows 8. But i don't find that driver...

 

I think, i need validity fingerprint driver for windows 8 Pro 64bit. Can you help me for this issue ?

HP Recommended

Hello nsrtrft.  I understand you need a Windows 8 driver for your Validity Fingerprint Scanner.

Try this driver and let me know if it works.

I hope you have a great weekend!

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Click the "Accept as Solution" button if I resolve your issue.

HP Recommended

Hello,

 

I have this Hardware ID unknown device in the HP ProBook 6570b notebook:

 

USB\Vid_138a&Pid_0003d&Rev_0104

USB\Vid_138a&Pid_0003d

 

very thanks.

HP Recommended

Hi Paul,

 

The hardware id is for the validity sensor driver on the following link.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

 1        USB\VID_138A&PID_0007&REV_0072

 

 

  2        ACPI\VEN_HPQ&DEV_0004

 

 

NO DIRVER FOUND PLZ HELP

HP Recommended
RPLY FAST PLZ
HP Recommended

Hi,

 

Can you post back with the following details.

 

1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Cant get Hardware ID or driver.. Anyone able to help me?

 

Win7-64 (Home Premium) 

DV8-1180eo

 

Unknown device
USB-Controller
Port_#0007.Hub_#0003

 

Error code 43

 

Hardware id  USB\UNKNOWN

 

Thanks

 

 

HP Recommended

Hello Thomas, I see you are receiving an error code 43 message. I recommend trying the Microsoft Fix It, I will post a link below for you to run. I hope this helps, respond with the outcome if you would like!

 

Thank you

 

Microsoft Fix It

a i n b o w 7000

I work on behalf of HP



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HP Recommended

Hi Rainbow7000, thanks for the suggestion.

Mr FixIt did not solve my problem.

FixIt did discover that the "unknown device" is not working properly. It did also report that "hardware changes might not have been detected"

 

When looking at Fixit report, it says that there was discovered a problem on "unknown" device.

 

Are we looking at a HW problem?? 

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