• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello, everyone!

 

I recently reinstalled my Windows XP system, but so far the network controller is still missing. 

Can anyone help me find the driver of it?

 

Here are some information about my laptop:

 

Compaq Presario C502TU

Hardware ID of the network controller:

PCI\VEN_14E4&DEV_4311&SUBSYS_1364103C&REV_01\4&38B5BDF7&0&00E2

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try out the below Broadcom Drivers:

 

http://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe

 

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37950.exe

 

Make sure you uninstall the Network controller from the Device Manager and then try installing it.

View solution in original post

4 REPLIES 4
HP Recommended
You need to download/install the “Broadcom Wireless LAN Driver”, first right click on Network Controller in Device Manager and uninstall it. Then try and download the driver from the below link:

http://ftp.hp.com/pub/softpaq/sp29001-29500/sp29361.exe
HP Recommended

Thank you for your reply!

 

However, it didn't work. 

 

For one thing, the hardware ID should be 

PCI\VEN_14E4&DEV_4311&SUBSYS_1364103C&REV_01

PCI\VEN_14E4&DEV_4311&SUBSYS_1364103C

PCI\VEN_14E4&DEV_4311&CC_028000

PCI\VEN_14E4&DEV_4311&CC_0280

HP Recommended

Try out the below Broadcom Drivers:

 

http://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe

 

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37950.exe

 

Make sure you uninstall the Network controller from the Device Manager and then try installing it.

HP Recommended

The first driver worked! Thank you so much! :OpenSmile:

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.