Muffled sound

[Pulsemoda]

Over the past two days, I've noticed the sound on my Pavilion G6 has become muffled and almost sounds like there's something constantly covering the speakers. When I first got it, I had the same problem but soon realised that the IDT PC Audio codec equalized the sound. I turned it off and got my "natural sound" back.

I haven't touched IDT since, and now it's even disappeared from my notification icons. I've searched for it, activated notifications and nothing has been conclusive! And given that I mainly use my laptop for audio (listening, recording, engineering, mixing), I'd like to try and resolve this as soon as possible.

Thanks for any help in advance!

[pd3music]

hey!  any resolution?  i have the exact same situation

[Dunidar]

Hello pd3music,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I understand that you are suffering from muffled audio and are seeking assistance. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.

How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

[pd3music]

product number: qe064Ua#aba

windows 7 home premium

64 bit

[Dunidar]

Hello pd3music,

Thank you for the updated information on your issue with the sound on your HP Pavilion g6-1c77nr Notebook PC. I am going to provide you with several steps to try below. Please try them in the order I have set them out.

Step 1. Ensure that the IDT High-Definition (HD) Audio Driver is the one you have installed.

Step 2. Click on Start

Step 3. Click on Control Panel

Step 4. Click on Sounds

Step 5. Click on Speakers

Step 6. Click on Properties

Step 7. Click on the Advanced Tab

Step 8. Adjust to a higher bitrate

Step 9. Click OK

Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a wonderful day!