• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-13-2016 08:03 AM - edited ‎02-13-2016 08:04 AM

HP Recommended

oops  just noticed you said it was a desktop  .......oh well.....first off if its a Dell XPS, you are on the wrong website since it is not an HP.  secondly ,,,I have never heard of a Dell laptop having these same power on issues.   how old is the laptop and if still in warranty ...send it back to Dell for warranty repair.

 

if it is out of warranty ,,,did it shutdown last time as usual or anything abnormal about performance or shutdown?  did you install any new hardware or software before this failure to turn on occurred?  have you tried resetting your cmos battery ...this may help unlock it from a deep hibernation.

 

good luck and contact dell via their website or call them for tech. support   even if they want to charge you it will be worth it...an xps is pretty pricey.  

‎02-23-2016 03:21 PM

HP Recommended
My laptop is 2 years old I have the same problem that my laptop is not turning on I dried my laptop and removed my battery and plunged inn the adaptor but its not getting on please help me
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.