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- My laptop won't turn on when I push the power button.

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10-30-2015 11:23 AM
11-01-2015 03:37 AM
and when connected with power after removing battery . But can not be switched on no light comes on the screen or key board. Pl.help to fix the issue.
11-01-2015 07:00 AM
sorry to hear your plight I know its frustrating. have you tried the HP recommended actions of removing the battery and unplugging the ac adapter then holding the power button down for like a minute. then plug ac adapter in and see if it will come on?? anything unusual about the last time you shut it down correctly??? is it still in warranty??? if so take it in for warranty repair.
what is the model number of the laptop and have you tried removing one stick of memory at a time to see if it will power up due to a faulty memory module??--this one is kinda unlikely but may as well try it too.
does it even try to boot but then immediately shut back off==i.e. do you hear the cooling fan at least start up.???
11-01-2015 07:08 AM
if you dropped it maybe you jarred a memory module loose. check that all modules are well seated ...might not hurt to remove and reinstall just in case. so if it was in sleep mode. if you remove the battery and unplug the ac adapter would that not take it out of sleep mode and power if off. I hate sleep mode on some laptops I can never wake it up with out just until holding the power button down to force a power off. then turn it back on ....
not sure what else to suggest,,,what is the model number and is it still in warranty. do you get any light like battery charge and ac adapter led showing ac adapter working. caps button light on>
11-01-2015 07:10 AM
yes hp laptops as you can see from all the same post have a basic design problem thats my opinion. if its new take it in and get it fixed under warranty. anything funny about how it shutdown last??? what is the model number and how old is it??
11-01-2015 09:29 AM
11-01-2015 10:30 AM
although I have two Hps ,,,I would stay aw way from them and go with Dells or Toshibas. ask HP to tell you what your replacement options are since it performs so unreliably. eventually it may not be recoverable
