• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2016 06:14 PM

HP Recommended
Product: HDX-18A CTO-1200
Operating System: Microsoft Windows 7 (64-bit)

I have looked just about everywhere for this driver.  The Validity Sensor's link is:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&dlc=en&softwareitem=ob-65053-1

 

which leads to nowhere at this site.

 

This is to fix the "Unknown Device" labeled by the W7 Device Manager.  Its hardware ID is:

 

USB\VID_138A&PID_0001&REV_0372

USB\VID_138A&PID_0001

 

I do not want to pay some "Find-every-driver-in-the-universe" Vendor an absurd $$ fee for their application, when it used to be free from HP.

 

Thanks to anyone who can give me a lead.  I really appreciate it!

 

Joe

 

(PS)  I have another "Unknown Device" with only the following HW ID:

 

ACPI\ENE0100

*ENE0100

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2016 06:55 PM

HP Recommended

Hi, Joe:

 

See if these work...

 

This package contains the driver for the Validity Fingerprint Sensor in the supported notebook/laptop models and operating systems.

 

File name: sp45050.exe

 

This package contains the ENE CIR Receiver Driver for the supported notebook/laptop models and operating systems.

 

File name: sp45045.exe

View solution in original post

3 REPLIES 3

‎02-23-2016 06:55 PM

HP Recommended

Hi, Joe:

 

See if these work...

 

This package contains the driver for the Validity Fingerprint Sensor in the supported notebook/laptop models and operating systems.

 

File name: sp45050.exe

 

This package contains the ENE CIR Receiver Driver for the supported notebook/laptop models and operating systems.

 

File name: sp45045.exe

‎02-24-2016 12:30 AM

HP Recommended

Paul,

 

Perfect!   Your two packages fixed both problems!   Both devices are now identified!

 

Thank you so much!!!

 

Joe

‎02-24-2016 07:09 AM

HP Recommended

You're very welcome, Joe.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.