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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion dv5000
Microsoft Windows 10 (32-bit)

The Laptop wont start up, all i get is a black screen with a prompt as if I am supposed to enter a command but won't let me enter anything. Ive reebooted it many times. I do not have the recovery discs since I bought this used. Any suggestions?

3 REPLIES 3
HP Recommended

you will need a recovery disk or a windows 10 install disk

HP Recommended
I don't have either, where do I start?
HP Recommended

something like this no sure what country your in but im sure you will find 1 closer. http://www.ebay.co.uk/itm/Windows-10-Home-32bit-UK-Reinstall-Repair-Restore-System-Recovery-Bootable...

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