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S_J-1
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Need to download updated version of Firmware. Something with the "booting" of computer won't let me

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J8X12UA#ABA
Microsoft Windows 8.1 (64-bit)

I'm wanting to download the latest version of the Firmware for my laptop but something with the "booting" of the computer won't let me.

 

I recently bought DOUBLE LAYER DVD+R DL Recordable discs to convert my downloaded movies to but I can't do it without the latest Firmware.

 

How do I bypass the "booting" issue to get this update?

 

Thank you in advance for all the responses!

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CherylG
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The only firmware I see listed on your Support page is for Hitachi hard drive. Do you have a Hitachi?

https://support.hp.com/us-en/drivers/selfservice/hp-15-f000-notebook-pc-series/7137590/model/7311084...

 I really don't know what hard drive firmware would have to do with DVD+R DL disks. What software are you using to burn movies to the dvd?

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