-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: New Bluetooth drivers for Win7

Create an account on the HP Community to personalize your profile and ask a question

01-29-2013 09:37 PM - edited 02-01-2013 09:16 PM
hello i m using hp630 .. the problem is i cant find the bluetoth enumerator ..And also problem in generic bluetooth adapter ... what should i do and also i dont have microsoft bluetooth enumerator
02-12-2013 09:54 PM
I have a HP Envy m6-1103tx model laptop which defaultly came with windows 8 64bit. I have recently downgraded it from windows 8 to windows 7 64 bit. I am not able to get the compatible drivers. Especially these three devices:
HARDWARE ID:
- BTH\MS_BTHBRB
- BTH\MS_BTHPAN
- BTH\MS_RFCOMM
I would like stick to windows 7 rather than restoring back to windows 8. So kindly help me by giving the link to compatible drivers for these three devices and also to other drivers. thanks in advance.
02-12-2013 10:01 PM
Try if the following drivers would help:
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58693.exe
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56715.exe
If these do not help, please provide the correct hardware ID. The information below seems to be not enough to find the drivers.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
02-13-2013 01:40 PM
hi,
im using an HP DV6000 laptop and have upgraded my OS to windows 7 ultimate 32bit, but cant seem to connect to bluetooth headset. it wont identify the device although it connects seamlessly to my mobile phone. is this a driver issue if so can you direct me to the right drivers.
would appreciate your help
adarsh
02-13-2013 08:13 PM
I couldn't find any solution given here in this forum useful to find my device drivers for the above said drivers. But thanks to god I got these drivers just by updating my windows 7 64 bit OS constanty and got the drivers to get installed. No bluetooth driver software given here is going to work.
So this the solution:
- Scan for windows updates.
- Download and install them.
- Restart the computer.
- Go to Device Manager.
- Right click on the top mos PC Icon (ex: HP Notebook - Ur PC's Name) and select "scan for hardware changes".
- Windows will automatically update the device driver for you.
Note: Make sure that you are connected to the internet through out the process.
This worked for me after 2 weeks of tiring search for the follwing drivers:
- BTH\MS_BTHBRB
- BTH\MS_BTHPAN
- BTH\MS_RFCOMM
Don't forget to click the KUDOS STAR if this solves ur problem.
02-19-2013 06:45 PM
Hi Vidya,
Good work providing feedback on this clearly common issue.
I have wasted HOURS trying to get a new bluetooth headset (JayBird / A2DP) to work with my HP ProBook 4520s. It recognises the device and appears to install drivers successfully. However, the device is thereafter not connecting.
OS: Windows 7 Professional 64-bit (SP1)
Any ideas please?
02-20-2013 09:29 AM
Fixed this problem. Eventually stumbled on a more recent driver update which for some reason isn't listed with a) HP support site for my device, or; b) the default windows update driver.
These companies really do underinvest in their support services and no wonder they are being left behind by the new, nimble firms like Google. Windows 8 is a prime example of desperate last ditch effort to hang on to market share but is doomed to failure.
FYI the driver which worked is: http://catalog.update.microsoft.com/v7/site/ScopedViewRedirect.aspx?updateid=ae92c3ac-eb35-4737-9d42...
All the best with resolving your stuff people...
